Thank you very much for your business, and use of Pro Medicus, and our wholly-owned subsidiary, Visage Imaging, products and services.  We’re committed to supporting your needs with the resources of the global Pro Medicus team.

Once implementation is complete, a client will transition to our support center. With global, 24/7 responsive support provided by workflow experts, via phone and local service representatives, Pro Medicus focuses on being there when you need, resolving your issues during the first call.

If an issue must be escalated, we will stay in close contact regarding the status and will perform follow-up actions to ensure resolution. Pro Medicus also offers online support tools and a discussion forum for interacting with other Pro Medicus users to maximise the system’s benefits. Our support. Your success.

For Visage RIS, Visage RIS/PACS, Visage 7 and Pro Medicus RIS product support, please contact us via the following:

AUS Support

For Referring Doctor Support

Phone:  +61 3 9426 9988
Email:  rdsupport@promedicus.com.au

RetinaFor RIS Support

Phone:  +61 3 9426 9999
Email:  support@promedicus.com.au

For Visage 7 support:

US Support

Phone:  (888) 998-4724
Email:  support@visageimaging.com

EU Support

Phone:  +49 30 700 968 -30
Email:  support@visageimaging.com